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customer support executive
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
- CoordinationSalem
No. Of Openings
1
Designation Grade
Executive – M10
Freshers/Experience
Experience
Employee Bonus
FTA
GPCOMP
Pon Pure Chemicals Group
Company Name
Pon Pure Logistics Private Limited
Department
Coordination
Country
India
State
Tamil Nadu
Region
Salem
Branch
Salem
SKILL
TELE CALLING
CUSTOMER SUPPORT
EXCEL
Minimum Qualification
BACHELOR'S DEGREE
CERTIFICATION
No data available
Working Language
TAMIL
ENGLISH
- function as dedicated SPOC for assigned customers and regional agents.
- Work periodically with Assigned Customers and send MIS Reports to customer on daily basis
- Role of SPOC (Single point of contact) for assigned customers is to be honored in terms of queries addressing, MIS Reports and other communication.
- Queries to be responded and resolved within TAT.
- internal reports to be maintained on calls and queries addressed.
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