customer support (Logistics)

We are Hiring for Customer support (Experience in Logistics field)
Salary : 15k-20k
Location: Nanganallur
Experience : 1-2yrs
Female Candidate only required
Responsibilities:

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month