Customer Support Manager Internship in Bangalore

Selected Intern's Day-to-day Responsibilities Include

• Handle learner support issues efficiently
• Ensure active engagement by tracking class attendance, monitoring mock interviews and problem-solving progress, and proactively reaching out to inactive learners for re-engagement
• Build strong relationships with learners to improve the net promoter score
  
  

About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes.