Customer Support Representative

Timing: 6:00 PM to 3:00 AM (Night Shift)
We prefer foreign/expat candidates or those with international exposure.

Job Description

We are looking for a Customer Support Executive with fluent spoken and written English to handle international clients. The ideal candidate must be confident, professional, and capable of delivering excellent customer service.

Key Responsibilities

• Handle customer queries via calls, emails, and live chat
• Provide accurate and timely information to customers
• Resolve customer issues professionally
• Maintain customer records and update system data
• Coordinate with internal teams when needed
• Ensure high-quality service and customer satisfaction

Requirements

• Fluent spoken and written English (must)
• Strong communication and interpersonal skills
• Ability to work the night shift (6 PM – 3 AM)
• Customer service experience (international preferred)
• Professional attitude and problem-solving skills
• Expat or foreign nationality preferred (not mandatory)

Benefits

• Competitive salary
• Professional and friendly work environment
• Growth and learning opportunities

Job Type: Full-time

Work Location: In person