Customer Support Representative

Pinnacle is looking for outstanding profiles for the Customer Support / Sales Executive - Inbound

Responsibilities:

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, and pricing availability.
• Follow communication procedures, guidelines, and policies.
• Excellent communication and collaboration skills to work effectively within a team.
• Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.

Qualifications:

• Fluent in English conversation.
• Must have 2 years of relevant work experience.
• Ability to multi-task, organize, and prioritize work.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

Benefits:

Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance Perks

Shift: Evening/ Night (Required)

Working Days: 5 days

Location: DHA Phase 2 Ext, Karachi.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Application Question(s):

• Are you fluent in English?
• Please share your salary expectations.
• Are you available for both evening and night shift?
• How many years of experience do you have with international customer support or sales?

Work Location: In person