Customer Support Representative-Female

Squad International is seeking a confident and detail-oriented Female Customer Support Representative to join our Billing Team. The ideal candidate must be articulate, professional, and capable of handling communication with international clients efficiently.

Company: Squad International
Location: PECHS Block 2, Karachi
Timings: 7:00 PM – 2:30 AM
Working Days: Monday to Friday
Facility: Pick & Drop available for female employees

Key Responsibilities:

• Provide excellent customer support and assistance related to billing inquiries.
• Communicate and coordinate with international clients in a professional manner.
• Maintain accurate records and ensure timely follow-ups.
• Resolve billing-related issues with clarity and precision.
• Work closely with the internal team to ensure smooth billing operations.

Requirements:

• Female candidates only.
• Strong verbal and written communication skills.
• Ability to interact confidently with international clients.
• Attention to detail and strong problem-solving skills.
• Prior experience in customer support or billing (preferred but not mandatory).
• Ability to work night shift (7 PM – 2:30 AM).

What We Offer:

• Pick & Drop service for female staff.
• Professional and supportive work environment.
• Growth opportunities within the company.

Job Type: Full-time

Work Location: In person