Customer Support Representative - UK Based

Description of the job:

• Perform tasks to support the customer services department in the UK.
• Taking care of incoming and outgoing calls.
• Speaking to a caller while adhering to several communication scripts.
• Interaction with customers via chat, audio, and other relevant channels.
• Determining the needs of the client, responding to inquiries, and offering options or solutions.
• Maintaining orderly records of all talks
• Increasing performance and achieving objectives.
• Taking care of client accounts
• Completing data entry duties as required.

Required Skills

• Background in International Call Centers
• Communication skills (frequent and confident English speaking, attentive listening)
• Capacity to Multitask
• Outstanding internet and computer skills.
• Adaptable, creative, flexible, and full of energy.

Location and timings

Monday to Friday and alternate Saturdays
2:00PM to 11:00PM

Location: bahadurabad, Karachi

Salary package: Rs. 40,000 - Rs45,000 per month

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person