Job description:
- Perform tasks to support the customer services department in the UK.
- Managing inbound and outbound calls.
- Following various communication scripts when speaking to a caller.
- Customer engagement through voice, chat and other corresponding platforms.
- Identifying customer needs, answering questions and providing solutions/alternatives.
- Keeping records of all conversations organized
- Improving performance and hit goals.
- Managing customer accounts
- Performing data entry tasks as necessary.
Skills Requirement
- International Call Center Background
- Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
- Multitasking Ability
- Excellent command of computer and internet.
Monday to Friday, Alternate Saturdays. 1:00pm - 10:00PM
Location: Bahadurabad
Please review salary package before applying.
Job Type: Full-time
Pay: Rs40,000.00 - Rs45,000.00 per month
Work Location: In person