Customer Support Specialist

Responsibilities

Do you have what it takes to shape a better tomorrow?
We’re Parker, a multinational company. We move things, people and ideas forward. Working with us means belonging to a passionate, dynamic and innovative team, empowered to make a difference.
We’re looking for team players to provide our customers with high-quality products, systems and services across a wide range of industries. By joining our team, you’ll have the chance to develop yourself and explore different opportunities within the Company.

Customer Support Specialist

Whilst reporting to reporting to Customer Service Location leader, the primary purpose of this role in alignment with Parker Values is to provide world class customer experience to a defined range of customers thus enabling Parker to grow our business. Receive, process and reply to ali types of customer requests and questions by phone, mail or similar tool, regarding parts and sevices sold by Parker Hannifin in Sales Company EAST.

Your responsibilities

• Own end-to-end Order-to-Cash (order intake to invoicing/delivery)
• Lead order management, fulfillment, and OTC KPIs (Strategy Deployment)
• Partner closely with Divisions and Field Sales
• Ensure data accuracy and process quality; drive data-based problem solving
• Deliver self-service/digital training (EDI, MyParker) for customers and teams
• Ensure export/import compliance
• Drive Premier Customer Experience and customer intimacy through strong relationships

Who we are looking for

• Associate degree or Bachelor's degree level Min. 2-3 years of experience in Customer Service organization strong cultural awareness
• Excellent written, verbal, and interpersonal communication skills
• Functional understanding of business processes
• Ability to participate in cross functional projects across the EMEA organization
• Fluent in English, both written & spoken Fluent in local language
• Ability to build customer relationships
• ERP, MS Office knowledge
• No military obligation for male candidates

What we offer

• Solid employer present on the market for over 100 years.
• Career growth and opportunities: we hire from within!
• Collaborative and empowered work environment where team spirit is at the center of our success.
• Company values that encourage trust, respect, collaboration and professional growth.
• Open environment: we are excited to hear your ideas!
• Attractive compensation packages designed to hire and retain the best talents in the industry.

If you don’t find yourself in all points, apply anyway, because nobody is perfect and you can learn a lot with us!

Have we sparked your interest?

Then take your future into your own hands as soon as possible - we look forward to getting to know you. Please apply with your complete application documents directly online by 27/02/2026.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.

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