Customer Support Staff – UK Company

Are you a proactive and customer-focused professional with excellent communication skills? Join Bureau De Connect, a leading UK-linked recruitment agency specialising in flexible, temporary, and permanent staffing solutions across multiple industries. We are looking for a dedicated Customer Support / Company Support Executive to provide outstanding service to our clients and internal teams, ensuring smooth operations and client satisfaction.

This is a full-time, office-based role in Karachi, ideal for candidates who thrive in a fast-paced environment and are eager to contribute to a growing international recruitment firm.

Should be fluent in English

Key Responsibilities:

• Serve as the primary point of contact for client inquiries and internal support requests
• Assist in managing client accounts and maintaining strong relationships through timely communication
• Coordinate with recruitment teams to ensure seamless staffing solutions delivery
• Handle customer complaints and resolve issues promptly to maintain high satisfaction levels
• Maintain accurate records of client interactions, feedback, and support tickets
• Support administrative tasks related to recruitment and staffing operations
• Collaborate with UK-based management and teams to align on client needs and company goals

Requirements:

• Fluent in English (spoken and written) with a professional and clear communication style
• Some years of experience in customer support, client services, or recruitment support roles would be preferred
• Strong interpersonal skills and ability to handle multiple tasks efficiently
• Comfortable working office hours in Karachi with a flexible approach to occasional extended hours
• Detail-oriented, organized, and able to work independently as well as part of a team
• Familiarity with recruitment or staffing industry is a plus but not mandatory

What We Offer:

• Competitive salary between PKR 80,000 per month depending on experience
• Performance-based bonuses and incentives
• Structured training and ongoing professional development
• Opportunity to grow within an international recruitment agency
• Friendly and supportive office environment in Karachi

If you are passionate about customer service and want to be part of a dynamic team helping businesses find the right talent, apply now to join Bureau De Connect’s success story!

Job Type: Full-time

Pay: Rs80,000.00 per month

Work Location: In person

Expected Start Date: 10/09/2025