customer visit specialist

Roles and Responsibilities

Coordinate and Conduct Site Visits:

• Schedule and confirm site visits with clients based on availability and preferences.
• Plan routes and ensure timely transportation to and from property sites.
• Greet clients, provide property information, and address inquiries.
• Highlight key features, amenities, and advantages of each property to meet client needs.
• Guide clients through the property, explaining layout, design, construction, and future plans.
• Ensure all safety protocols are followed during site visits.

Client Relationship Management:

• Build rapport and trust with clients during site visits to create a positive experience.
• Listen to client requirements and provide recommendations.
• Maintain detailed records of client interactions and feedback.
• Coordinate with sales and marketing teams for ongoing client engagement.
• Follow up with clients post-visit to answer questions and nurture leads.

Property Information and Market Knowledge:

• Understand the local real estate market, including pricing trends and neighborhood specifics.
• Stay updated on new property developments, market conditions, and competitor activities.
• Be knowledgeable about real estate laws, regulations, and ethical practices.
• Use market data to provide property valuations and advice.

Support Sales Operations:

• Collaborate with the sales team to convert leads from site visits into sales.
• Help prepare sales presentations and proposals, highlighting property benefits.
• Contribute to achieving sales targets by delivering site visit experiences.

Qualifications

• Experience in real estate sales, customer service, or hospitality is preferred.
• A customer-oriented approach and professional demeanor are needed.
• Strong organizational and coordination abilities are important, with attention to detail.
• A valid driver's license and reliable transportation are essential.Roles and Responsibilities

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Paid time off

Work Location: In person