MENA Consultant

A leading consultancy firm in Riyadh is looking for an experienced Customer Experience Consultant to support a major telecom client over a 4-month engagement. The consultant will lead initiatives to enhance customer experience for wholesale and B2B segments. Strong experience in telecom, CX transformation, and excellent analytical skills are essential. The role is on-site and requires fluency in both Arabic and English.

Partnering with a major telecom provider in Riyadh, you'll drive impactful improvements to the customer journey for wholesale and B2B clients. Engage directly on-site with stakeholders, applying your CX transformation expertise and analytical skills to deliver strategic enhancements that elevate client satisfaction across Arabic- and English-speaking markets.

CX Transformation Lead - Telecom Wholesale (4-Month On-Site)

Customer Experience (CX)

CX Transformation

Telecommunications

Analytical Skills

B2B Customer Experience

Wholesale Customer Experience

Join MENA Consultant and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CX Transformation Lead - Telecom Wholesale (4-Month On-Site)

Project Manager

Performance Manager (AI)

Guest Experience Expert (Saudi Only)

Employee Experience Specialist