Location: Bangalore / Mumbai
Department: Enterprise Technology
Vacancy Type: Permanent
Job Shift: 12PM IST – 9PM IST
Mode: Hybrid
Experience Range: 5+ years
Some of the things you’ll be doing:
- Collaborate proactively with a global team, including cybersecurity leaders, developers, quality assurance, project management, and product management teams to deliver quality in a fast-paced environment.
- Share your successes in standup meetings to keep the team informed and on track.
- Conduct quality development to create new features strengthening cybersecurity and resolve issues to improve customer satisfaction.
- Create test steps for QA testing
- Update process documentation, change control documentation, or other ITSM documentation
- Peer review colleagues’ work, suggest improvements, and grow stronger together.
- Coach and mentor junior team members
What technical skills, experience and qualifications do you need?
- Effective English language oral and written presentation skills with the ability to communicate concisely with customers and business teams
- Experience with the full ForgeRock product stack (now Ping Identity), including PingAM, PingIDM, PingGateway, and PingDS
- Experience with GitHub, Jenkins, and Postman
- Experience in single sign on and multifactor authentication set up, Identity Governance, and incident support
- Strong commitment to customer service and customer satisfaction
- Strong analytical and troubleshooting skills
- Be a motivated self-starter with a security mindset and the ability to work in a fast paced, dynamic environment
- 5+ years of relevant experience
- Bachelor's degree in Computer Science, Software Engineering, Security Engineering. or equivalent field experience