Czech Content & Support Agent in Lisbon (Accommodation)

We are seeking Czech-speaking professionals to join our teams in Lisbon, Portugal. Two roles are available, both with accommodation included in the contract. No experience required!

Role 1: Customer Service Representative (Czech + English)

• Location: Lisbon (on-site)
• Working Hours: Monday to Sunday, 08:00-17:00 or 09:00-18:00 (rotating shifts)
• Days Off: 2 rotating days per week
• Note: Schedule may later change to 24/7 rotating shifts

Requirements:

• Strong understanding of e-commerce products and services
• Excellent verbal and written communication skills
• Empathy and rational decision-making
• Ability to manage high contact volumes during peak periods

Role 2: Content Moderator (Czech + English)

• Location: Lisbon (on-site)
• Working Hours: 24/7 - Monday to Sunday (rotating shifts)
• Days Off: 2 rotating days per week

Requirements:

• Strong moderation and decision-making skills
• Knowledge of e-commerce environments
• Excellent written and verbal communication
• Ability to manage peak queue volumes during promotional periods

Salary & Benefits (both roles)

• Base salary: 920€ x 14 months
• Performance bonus: 45€ x 11 months
• Meal allowance
• Night & weekend shift bonuses
• 1,500€ signing bonus
• Accommodation included (private room arranged by the company)
• Work on site in Lisbon, a vibrant European capital
• Opportunity to gain international experience in a multicultural environment

Interested?

Please send your updated CV or reach out for more information.

Marco Velenosi