D365 ERP HR Functional Resource

Job Description: D365 ERP HR Functional Resource

Key Accountabilities & Responsibilities

• Serve as a Microsoft Dynamics 365 HR and Payroll (D365 F&O) Functional Consultant.
• Provide user support and training on Microsoft Dynamics 365 HR and Payroll modules.
• Work closely with Project Managers and vendors to define requirements, perform fit-gap analysis, document business processes, and support business users.
• Collaborate with stakeholders to align people, processes, and technology within HR and Payroll projects.
• Apply analytical skills to streamline HR and Payroll processes.
• Ensure accuracy and consistency of HR and Payroll data.
  
  

Functional Responsibilities

• Provide techno-functional support for HR and Payroll modules (knowledge of Finance and Procurement modules is an advantage).
• Deliver onsite English techno-functional support to users.
• Configure and deploy Dynamics 365 HR and Payroll modules for:
• Recruitment and employee onboarding
• Payroll management and tax compliance
• Performance management and offboarding
• Time tracking, leave management, and benefits administration
• Ensure compliance with local, regional, and international labor laws.
• Migrate HR and Payroll data from legacy systems into Dynamics 365 HR.
• Integrate D365 HR with Finance, Power BI, and third-party payroll systems.
• Leverage Microsoft tools for automation and insights:
• Power Automate for HR workflow automation
• Power BI for reporting and dashboards
• Power Apps for custom HR solutions
• Configure compensation structures, allowances, bonuses, and benefits.
• Develop advanced reports using SSRS, Power BI, and built-in reporting tools.
• Manage the full project life cycle for HR and Payroll implementations.
• Provide end-user training, documentation, and ongoing support.
• Conduct functional and technical testing to ensure system accuracy and compliance.
• Collaborate with stakeholders to deliver tailored HR solutions.
  

Support & Service Management

• Use ticketing systems to log, track, and resolve incidents.
• Build and maintain a knowledge base for common issues.
• Apply bug fixes, enhancements, and minor system changes.
• Perform quality testing, integration testing, and deployments.
• Manage incident root cause analysis to prevent recurring issues.
• Ensure secure and consistent support service delivery.
• Control production environment changes to minimize service disruption.
• Support capacity management of the HR and Payroll environment.
  
  

Workshops & Collaboration

• Participate in and lead workshops to uncover HR and Payroll requirements.
• Document business and system processes using Lifecycle Services (LCS) and Azure DevOps.
• Stay up to date with Microsoft technology advancements.
• QA test implementations and ensure alignment with business requirements.
• Prepare gap/fit analysis documentation and design specifications.
• Configure Dynamics 365 environments to meet organizational needs.
• If required, design, test, and implement customizations.
  
  

Basic Qualifications

• Minimum 4+ years of experience in Microsoft D365 HR & Payroll (or Dynamics AX HR/Payroll).
• At least two full life-cycle implementations of Dynamics 365 HR & Payroll.
• Strong knowledge of ERP systems and implementation processes.
• Experience with medium to large-scale enterprise implementations.
• Familiarity with Agile methodologies.
• Strong understanding of HR and Payroll modules.
• Proven ability to support, train, and engage with end-users.
  
  

Preferred Qualifications

• Bachelor’s or Master’s degree.
• Minimum 4–6 years of experience in D365 HR & Payroll modules.
• At least two Microsoft HR & Payroll D365 certifications (preferred, not mandatory).
• Strong initiative, teamwork, and problem-solving skills.
• Experience with cross-functional collaboration and stakeholder engagement.
  
  

📌 Working Hours : 8:00 AM – 4:00 PM (local time) or as per IT Manager directives.

📌 Location : Onsite, with user-facing support.

Skills: automation,training,payroll modules,dynamic 365,erp systems,agile methodologies,hr,ssrs