Data Analyst

Data Analyst

100% Remote

Brooksource

We are seeking a detail‑oriented Data Analyst to support validation efforts across all in‑flight technology initiatives. This role will work closely with application teams to verify technical changes, assess impacts to TLM processes, and ensure data accuracy as teams complete work. The ideal candidate brings strong technical acumen, excellent analytical skills, and experience working across enterprise technology environments.

Responsibilities

• Perform validation and quality checks on TLM impacts as application teams deploy updates or complete project deliverables.
• Conduct ad‑hoc data analysis to support technology, operations, and project stakeholders.
• Leverage ServiceNow and technical knowledge to investigate configuration details, change records, and supporting documentation.
• Analyze datasets using advanced Excel functions to identify inconsistencies, trends, or risks.
• Collaborate with technical teams to confirm accuracy of hardware, application, and OS‑related information.
• Document validation findings and communicate results clearly to project and leadership teams.

Required Experience

• Hands‑on experience with ServiceNow (Change/Incident/CMDB modules).
• Strong technical foundation across hardware, applications, and operating systems .
• Advanced Excel proficiency (pivot tables, lookups, formulas, data cleaning).

Preferred Skills (Pluses)

• Experience with SQL for data extraction and validation.
• Familiarity with Microsoft Configuration Manager (SCCM/MECM) .
• Prior experience validating technology impacts in a project or operations environment.