Data & Analytics Technical Services Specialist

End-to-End BI Implementation

• Lead the full lifecycle of Business Intelligence system implementation from planning and requirement gathering to deployment and post-go-live support across the EMENAC region.
• Ensure alignment of BI solutions with regional and global data strategies, incorporating scalability, reusability, and long-term support considerations.

Requirements Gathering & Analysis

• Conduct detailed workshops with business stakeholders to capture, analyse, and validate functional and non-functional requirements.
• Document current-state and future-state business processes, identifying gaps and opportunities for improvement to inform solution design.

Ownership of BI/BA Activities

• Lead and manage the entire process of translating business needs into BI solutions through functional specifications and solution mapping, ensuring alignment with enterprise architecture and business requirements.
• Independently oversee all BI/BA activities across the project lifecycle, ensuring successful delivery within scope, time, and quality expectations, while minimizing the need for supervision.
• Ensure seamless integration of BI solutions by collaborating with business stakeholders and technical teams, addressing both functional and non-functional requirements throughout the process.
• Provide expert guidance to the team on BI/BA best practices, ensuring consistent, high-quality output in all project phases.

Documentation, Solution design & Recommendation

• Define, document, and validate business KPIs, analytics requirements, reports, and dashboards to support informed decision-making, ensuring alignment with user needs and business objectives.
• Prepare and maintain comprehensive business and functional requirement documentation, obtaining formal sign-off from stakeholders to ensure clarity and agreement.
• Provide first-level design recommendations for BI solutions, ensuring they meet business requirements, user expectations, and align with the overall system architecture and goals.

Traceability & Knowledge

• Track and monitor requirements throughout the Software Development Life Cycle (SDLC) to ensure scope, quality, and alignment.
• Facilitating seamless knowledge transfer to development and testing teams, providing ongoing support to ensure accurate understanding and execution.

UAT management and data warehouse integration

• Drive User Acceptance Testing (UAT) by collaborating with business users to define test scenarios, ensuring successful validation of solutions.
• Maintaining and overseeing the Data Warehouse environment, ensuring that all related interfaces and integrations function seamlessly and meet business requirements.

Compliance with IT SOPs

• Ensure strict adherence to internal IT Quality Standard Operating Procedures (SOPs), including documentation, testing, validation, and audit readiness.