Senior Business Analyst

• Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements. • Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM. • Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks. • Conduct business process analysis to identify inefficiencies and make recommendations for improvement. • Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements. • Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization's risk and compliance posture. • Develop test plans, assist with user acceptance testing (UAT), and ensure the solution meets acceptance criteria. • Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert. • Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends