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Data Conversion Specialist
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About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
About the Role
We’re looking for an experienced analyst to guide our clients through smooth, accurate data migrations as they transition to a new platform. This role blends hands-on technical work (SQL, data transformation, integrations) with process optimization - helping us streamline and automate our internal workflows using modern tooling, scripting, and AI-assisted processes.
You’ll collaborate with clients, internal specialists, and cross-functional teams to ensure each migration is high-quality, and repeatable.
Key Responsibilities
Client Data Migration
- Analyze customer datasets, map data structures, and migrate data from existing sources into BEC database formats.
- Serve as the primary technical contact for assigned clients; guide them through Entra ID setup, Exchange configuration, Azure app registration, and related technical requirements.
- Diagnose data issues, propose solutions, and ensure a clean import pipeline with minimal rework.
- Provide clients with best-practice recommendations on what to migrate and how to structure data for successful import.
Process Improvement & Automation
- Evaluate existing migration workflows and identify opportunities to streamline, templatize, or automate using scripting, SQL optimization, AI tools, or other automation solutions.
- Build repeatable internal tools, templates, or scripts that reduce cycle time and improve accuracy.
- Collaborate with PS team on improving throughput, predictability, and customer experience.
Documentation & Knowledge Sharing
- Create and maintain clear technical documentation, including installation guides, migration checklists, and knowledge-base articles.
- Share insights and learnings with other team members to raise overall migration quality and consistency.
Required Skills
- 3+ years working with data in an analytical, migration, or ETL-focused role
- Proficiency in SQL, including ability to write queries, troubleshoot issues, and perform basic server administration
- Familiarity with Microsoft ecosystem technologies (Entra ID/Azure AD, Exchange, Azure app registration)
- Strong communication and client-facing skills, able to translate technical concepts into practical guidance.
- High sense of ownership, reliability, and follow-through on assigned projects
- Comfort working in cross-functional teams and balancing multiple concurrent client engagements
Success Metrics
- Achieves ~80% accuracy on initial data imports, reducing rework and client friction.
- Consistently delivers migration milestones on time and with high client satisfaction.
- Works effectively with PS and cross-functional teams to ensure smooth project handoffs.
- Demonstrates measurable enhancements to internal processes (e.g., reduced cycle time, fewer manual steps, improved accuracy).
- Contributes reusable tools/templates that improve team scalability.
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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