Your Responsibilities
In this role, you will take ownership of the administration, operation, and continuous optimization of our database environments and selected business applications. You will act as a technical interface between business units, IT teams, and external service providers.
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Administering and operating database servers with a strong focus on Microsoft SQL Server, both onpremises and in cloud environments
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Installing, monitoring, and ensuring the stable and secure operation of managed database systems
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Handling escalations and acting as a single point of contact for complex incidents and problems
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Advising internal and external customers on database architectures, backup strategies, disaster recovery, and high-availability solutions
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Coordinating requirements and changes between business departments, IT teams, and external service providers
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Creating and maintaining comprehensive technical documentation for created and modified databases
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Structuring, analyzing, and implementing requirements as well as performance and stability optimizations
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Supporting department-specific applications across 1st, 2nd, and, where required, 3rd level support
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Coordinating application vendors in productive environments
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Creating reports, analyses, and dashboards for monitoring, controlling, and management purposes
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Participating in on-call duties when required
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Taking on defined ITSM roles such as Incident Manager, Problem Manager, and Change Manager
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Ensuring strict compliance with information security requirements, confidentiality obligations, and all contractual and legal regulations
Your Profile
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Completed vocational training as an IT Specialist, a comparable professional qualification, or a completed degree in Computer Science, Business Informatics, or a related field
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ITILv4 Foundation certification
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Broad and solid general IT knowledge across infrastructure, systems, and applications
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Strong hands-on experience with Microsoft SQL Server or comparable database systems
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Good knowledge of the Microsoft BI Stack (SSIS, SSRS, SSAS)
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Sound understanding of IT fundamentals such as hardware, software, and networking
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Fluent English skills (at least B1 level)
Preferred Qualifications
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MCSA certification for Microsoft SQL Server or equivalent certifications for other database systems
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Knowledge of cloud architectures, preferably with Microsoft Azure or AWS