Data Entry Coordinator and Support Specialist

Title: Data Entry Coordinator and Support Specialist Job Group Category: Non-exempt Type: Full time

Unit: Nutrition Schedule: M-F some weekends Hours: 40/week

Direct Reports: No Reports to: Director of Nutrition Programs

About Feeding Northeast Florida and the Nutrition Department:

Feeding Northeast Florida (FNEFL) is the region’s largest nonprofit (501c3) food bank and hunger relief network. FNEFL provides nutritious foods and other essential goods to those in need and strives to improve the quality of life for people living in and around Northeast and North Central Florida by addressing food insecurity, poverty and poor health. Feeding Northeast Florida works daily to find solutions to address the issues of food insecurity and poverty through awareness, advocacy, education, and action in ways that promote dignity, respect and empowerment. For more information, visit www.feedingnefl.org

The Nutrition Department leads innovative programs that connect healthy food access with health outcomes — from nutrition education and healthy pantry initiatives to prepared meals and clinical partnerships. Our work sits at the intersection of food, healthcare, and community well-being. We are builders inside the system intrapreneurs working within a large organization to change how food banking supports health. That means our days are fast-moving, collaborative, and often complex. We value people who bring calm to the storm, find creative solutions, and help the team stay focused on the mission.

Position Summary:

The Data Entry Coordinator and Support Specialist will support the Nutrition Department by maintaining accurate records, ensuring timely reporting, and providing administrative support for nutrition education and health promotion activities. This position requires exceptional attention to detail, comfort with data systems, and the ability to manage repetitive tasks with consistency and care.

The ideal candidate is steady, reliable, and detail-oriented, with self-awareness and communication skills to work well in a dynamic environment. They take ownership of their work, ask questions when needed, and view accuracy as a shared responsibility rather than a task to check off. This person is comfortable managing repetitive work with care and consistency while maintaining a professional, collaborative attitude that supports the team’s goals.

Principal Duties and Responsibilities:

• Enter and maintain accurate program data in multiple systems and databases.
• Track participation, deliverables, and outcomes for nutrition education and health promotion programs.
• Support preparation of regular reports and data summaries for internal and external use.
• Assist in scheduling nutrition education classes, trainings, and related activities.
• Maintain organized electronic and physical filing systems for departmental records.
• Communicate promptly with departmental staff to verify or clarify data as needed.
• Assist in preparing forms, templates, and tracking tools for program staff.
• Support logistical and administrative tasks assigned to ensure program efficiency.
• Gain a good understanding of data requirements and deadlines for assigned program deliverables.
• Perform other duties as requested or required to ensure the success of the department and the food bank.

Job Qualifications

Required:

• Minimum 2–3 years of experience in administrative, clerical, or data entry roles.
• Proficiency in Microsoft Excel and strong comfort working with databases and spreadsheets.
• Excellent organizational skills and attention to detail.
• Reliable, self-directed, and able to manage repetitive tasks with accuracy.
• Strong interpersonal skills and emotional intelligence — able to communicate openly, admit mistakes, and maintain professionalism.
• Adaptability and willingness to learn new systems or procedures.
• Able to handle sensitive information with discretion and integrity.
• Reliable transportation and the ability to drive our 12-county service area. Occasional statewide travel and overnight travel may be required

Preferred:

• Experience in nonprofit, human services, or similar professional environments.
• Familiarity with data management or reporting systems used in program or grant settings.

Key Attributes for Success

• Leadership and Accountability

• Demonstrates a proactive and solution-oriented mindset, taking ownership of responsibilities and outcomes.
• Leads by example, setting high standards for ethical conduct, professionalism, and teamwork.
• Proactively manages performance issues and interpersonal conflict in a timely manner with tact and compassion.
• Exhibits strong dependability, self-direction and time management.
• Analytical and Problem-Solving Skills

• Excels in analyzing complex situations, identifying key issues, and implementing practical solutions.
• Thrives in managing multiple priorities and deadlines while maintaining accuracy and quality.
• Communication and Collaboration

• Maintains open and effective communication with team members, fostering an environment of trust and respect.
• Build strong relationships with community partners, funders, and internal departments.
• Displays strong emotional intelligence.
• Attention to Detail

• Ensures accuracy and completeness in all administrative tasks, from inventory tracking to financial reporting.
• Consistently monitors and adjusts processes to align with evolving organizational needs.

Work Environment:

This position operates in a dynamic, mission-driven nonprofit setting. The Administrative Program Support Specialist will be based in our Jacksonville facility, collaborating closely with colleagues in Gainesville and throughout the 12-county service area.

The right candidate will find purpose in helping a growing department advance the intersection of food, health, and community — and will thrive as part of a team that values innovation, integrity, and shared accountability.

This position is in an office/warehouse environment and requires a flexible schedule and travel to accommodate FNEFL events. Work is performed indoors and outdoors with occasional exposure to all weather conditions. In instances of a federal, state, or local declared emergency, FNEFL is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.

Physical Demands:

The ability to perform the following physical activities are necessary in the performance of this job: Sit and use a computer for long periods of time; use a computer to accomplish the duties of the position (including typing and seeing); read and write in English; interact verbally and in writing, virtually and in person with others, think strategically, communicate expectations, and establish priorities. The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The above job description is not an exhaustive list of duties, responsibilities, and skills of the position. Incumbents will follow any other instructions and perform other related duties assigned by their supervisor.