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Data Entry / Process Associate
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Title: Data Entry / Process Associate.
Business unit: GS Shared Service Centre.
Location: Islamabad, Pakistan.
Role Purpose Statement
General Responsibilities & Accountabilities:
Criteria for Performance Evaluation (KPIs)
Business unit: GS Shared Service Centre.
Location: Islamabad, Pakistan.
Role Purpose Statement
- The job incumbent is responsible for processing of documents as per the different program/process requirements.
- The incumbent will have to work as per the required time zone to support the GS business units.
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He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics, and the BV Group policy.
General Responsibilities & Accountabilities:
- Ensuring performance of the scope of work in accordance with the requirements of each program mandate and/or as per any process requirements assigned to him/her whenever required.
- Checking all the received documents and emails, if any, and starting to process them as per the requirements of the specific program assigned to the user and/or as per specific process/service requirements whenever required
- Verifying all details, including documents, in alignment with the respective process requirements whenever required.
- Reporting the discrepancies found in the documents and following up with the concerned team for the same to be resolved.
- Updating the clarified discrepancies whilst processing the files.
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Performing any other operational duties as and when required by the organization and extending support to other colleagues/teams whenever required.
- Checking the request together with pro forma invoices, if any, received from the GS Business Units as per given instructions.
- Creating or completing the RFC/RFI, as the case may be
- Capturing the details from the ID form and/or pro forma invoice, if any, in Siebel.
- Assigning the RFC/RFI to the respective issuing office.
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Communicating with the concerned teams in the GS Business Units for any queries on the files received.
- Checking the documents received and activating the new importers and exporters created in temporary status as per given instructions
- Checking the important data fields as per instructions provided by GS Business Unit
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Validating the RFC/RFI or setting it as ‘Temp. exporter’ or as ‘Pending’ or as ‘Not Inspectable’ as per given instructions.
- Checking the details on the inspections reports (IR) as per the process-specific checklist
- Updating these details in Siebel for further processing
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Sending system-generated email to exporters for submission of final documents during this process wherever applicable as per given instructions.
- Entering data products based on the inspection report & set of final documents using the bulk loading template as per contractual requirement.
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For files with discrepancies, seeking clarification from the concerned team and updating comments along with status in Siebel accordingly.
Criteria for Performance Evaluation (KPIs)
- Productivity
- Quality of work - Accuracy
- Respecting timelines
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Share information, best practices, and knowledge management
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A fresh graduate having a speed and accuracy as given below.
- Good typing speed with 35-40 wpm & accuracy above 95%.
- English. Other languages (French, Portuguese) will be a must.
- Analytical and logical thinking
- Self-starter
- Proficient in Microsoft Office Applications (MS Word & MS Excel)
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