Data Entry Supervisor

Position Overview:

The Data Entry Supervisor is a detail-oriented, self-driven team member who is responsible for directing and overseeing daily work, assigning tasks, and ensuring productivity of the Data Entry Team (DES) while serving as a liaison between DES and clinical management.

About MedOne:

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

What You Will Do at MedOne:

• Lead the Data Entry Services team in day-to-day operations and address staffing needs in daily work.
• Oversees the entire recruitment and onboarding process for DES team members, training new hires, and ensuring compliance with company policies and regulations.
• Provide training for Data Entry Specialists and other MedOne team members requiring PAHub, RxLogic, and various report training.
• Provide mentorship for all levels of employees of the team.
• Identify and execute process improvements on an on-going basis with a focus on improving workflow, and patient and plan experience.
• Support Member Advocate and Account Management teams with patient and/or provider requests not requiring pharmacist intervention.
• Support in the operation and maintenance of existing MedOne Clinical services.
• Complete Data Entry team with daily work during high volume, and non-training times.
• Works to promote a team environment.
• Support the operation and maintenance of existing MedOne Clinical Services.
• Assists and supports members of MedOne Pharmacy Benefit Solutions.
• Portrays the company in a positive image.
• Required to abide by all rules, regulations and policies of the employer.
• Other duties as assigned.

What you will bring to MedOne:

• Working knowledge of date entry services (DES) core functions, with preferred DES experience of 6-12 months, within the last 12 months due to rapid changes within team procedures.
• Must be detail-oriented and precise.
• Must have excellent interpersonal, written, and verbal skills.
• Strong customer service and teamwork skills.
• Must have a designated workplace (an office, spare bedroom, etc.) that is visibly secure from others during work hours (closed door) and is protected from noise that could disrupt conversations (for remote employees).
• Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint).
• Must be able to type at a minimum of 30 words per minute.
• Must be able to work independently, meets deadlines, establish priorities, and be flexible.
• Must be able to stand/sit for long periods of time within limited space.
• Must be able to lift up to 25 pounds.
• Must be able to work cooperatively with MedOne staff.

Why Join MedOne?

• Competitive salary and bonuses that reward your performance.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match to secure your future.
• Generous paid time off and holidays.
• Opportunities for professional growth and development.
• A vibrant and collaborative work culture.

Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.

Employment Type: Full-Time, Hourly/Non-Exempt

Hours: Hours may vary within our normal business hours.

How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.

MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.