Data Entry/Mail Claims Representative (Hybrid)

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview:

Could you be our next Data Entry/Mail Claims Representative? American Income Life is looking for a Data Entry/Mail Claims Representative to join the team!

This role is responsible for performing data entry, claims sorting and indexing, and mail handling, while carrying out the clerical duties necessary to maintain departmental workflow.

This is a hybrid position located in Waco, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). The first 90 days require onsite training in office (Monday-Friday).

What You Will Do:

• Perform various duties with a high degree of accuracy.
• Responsible for diverse assignments varying in work required at workstations in any area of the department and based on department need.
• Data entry work and indexing using a computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems, i.e., Mainframe, Virtual Printer, On Demand, etc.
• Sorting of claims documents ensuring the accuracy and confidentiality of information recorded.
• Enter data via PC into on-line claims system for processing of payment or generate appropriate correspondence, as well as input date for medical records to be requested.
• Operate postage machines and apply proper postage.
• Pick up and drop off mail daily from Post Office and AIMS.
• Deliver bank deposits as needed.
• Other duties as required by the department.

What You Can Bring:

• High School diploma or equivalent thereof.
• Ability to type 50 wpm.
• A valid driver's license.
• Excellent alpha and numerical recognition skills.
• Ability to operate standard office equipment as well as various software packages required by the department.
• Knowledge of postage metering machine.
• Ability to lift heavy cartons (up to 50 lbs.).
• Ability to understand and apply a variety of oral and written instructions, demonstrates initiative.
• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.

How American Income Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:

• 
  Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including a pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.