DC Engineer Specialist

Job Title – Shift Lead Role Summary The Shift Lead is responsible for supervising daily operations during their assigned shift, ensuring team productivity, quality standards, and safety compliance. This role acts as the primary point of contact for shift-level decisions, coaching team members, and escalating issues to management as needed. Key Responsibilities • Oversee and coordinate day-to-day activities of team members during the shift to meet operational targets • Ensure adherence to company policies, standard operating procedures (SOPs), and safety regulations • Provide coaching, on-the-job training, and performance feedback to team members • Monitor workflow and resource allocation to maintain efficiency and minimize downtime • Perform quality checks and ensure products/services meet established standards • Handle shift-level escalations and resolve operational issues or customer concerns in a timely manner • Complete and review shift reports, logs, and handover notes for the next shift • Assist with staffing needs, including shift scheduling, attendance tracking, and recommending hiring or