Debt Collection Specialist

Job Summary
We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will be responsible for managing outstanding debts, ensuring timely collection of payments, and maintaining positive relationships with clients. This role requires strong negotiation skills, a solid understanding of financial concepts, and the ability to communicate effectively with customers.

Duties

• Contact clients via phone and email to collect outstanding debts while maintaining professionalism and courtesy.
• Perform account reconciliation to ensure accuracy in payment records and resolve discrepancies.
• Analyze accounts receivable and accounts payable to identify trends and areas for improvement.
• Employ effective negotiation techniques to reach payment agreements that benefit both the company and clients.
• Maintain detailed records of all communications and transactions in ODOO software
• Collaborate with team members to streamline revenue cycle management processes.
• Provide exceptional customer service by addressing inquiries and resolving issues related to debts.
• Stay updated on accounting practices, and relevant financial regulations.

Qualifications

• Proven experience in debt collection or a related field such as Facility Management or Property Management is preferred.
• Strong understanding of financial concepts, accounting principles, and revenue cycle management.
• Excellent phone etiquette with the ability to communicate clearly and persuasively.
• Proficiency in financial software and accounting software for tracking payments and managing accounts.
• Solid math skills for accurate account analysis and handling debits & credits.
• Familiarity with Microsoft Outlook and Excel, including knowledge of ERP online software especially ODOO.
• Ability to work independently while also collaborating effectively within a team environment.
• Strong organizational skills with attention to detail in managing multiple accounts simultaneously. Join our team as a Debt Collector where you can make a difference by helping clients manage their financial obligations while contributing to our organization's success!

Job Types: Part-time, Contract
Contract length: 12 months

Pay: AED3,000.00 - AED5,000.00 per month

Expected hours: 24 – 48 per week

Application Question(s):

• Are you able to work minimum of 3 days per week (excluding Saturday and Sunday)

Education:

• Bachelor's (Required)

Experience:

• Bad Debt collection for UAE market: 5 years (Required)

Language:

• English (Required)
• Arabic (Preferred)

Location:

• Dubai (Required)