Debt Recovery Officer

Debt Recovery Officer - Cairo

Clyde & Co LLP is committed to providing professional pre-litigation debt recovery services across the MEA region and globally. Our mission is to support the growth of the Debt Recovery practice while fostering a culture of collaboration and excellence.

About the Role

We are seeking an experienced Debt Recovery Officer (DRO) to action and supervise provision of a professional pre-litigation debt recovery for Clyde & Co LLP across the MEA region and when required, globally. This role will also support the Regional Finance Group in the MEA region to improve collections of bad debts.

Responsibilities

• Plan course of action to recover outstanding payments.
• Locate and contact debtors to inquire of their payment status.
• Negotiate payoff deadlines or payment plans.
• Keep track of assigned accounts to identify outstanding debts.
• Drafting legal notices, agreements, demands, claim forms.
• Handle questions or complaints, investigate queries and resolve discrepancies.
• Create trust relationships with debtors when possible to avoid future issues.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary.
• Comply with the firm and the SRA policies, procedures, and risk requirements when legal action is unavoidable.
• Reviewing matter documentation (all aspects of documents) to assess issues, deliverables, disputes, risk and liability and judge recoverability.
• Using knowledge and initiatives to reach amicable solutions to settling debts on behalf of the firm, considering circumstances of the matter and any risk possibility incurs.
• Developing recovery strategy in collaborations with the partners for achieving recoveries.
• Reliably flexible to commute.

Qualifications

• Graduate of BSC Accounting, Finance or equivalent.
• Must have at least 4-year experience in Accounts Receivables, Credit Control, Collections, Debt Recovery, preferably within the professional services industry.
• Compliant with relevant experience of recovery practice and laws.

Required Skills

• Excellent communication skills, both written and oral; multi-lingual is a plus (English & Arabic).
• Proactive approach and an ability to deal with debtors appropriately.
• Strong interpersonal skills and the ability to work with all levels of seniority and designations.
• Strong commercial acumen.

Preferred Skills

• Strong listening and attention to detail skills.
• Results focused.
• Creative problem solver.
• Ethical and fair negotiator.

Equal Opportunity Statement

Clyde & Co LLP is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.