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  • Contact debtors via phone, email, and letters to collect outstanding payments, maintaining a professional and respectful approach.
  • Negotiate realistic and mutually beneficial payment plans with clients.
  • Maintain accurate records of all communications and transactions for transparency and effective follow-up.
  • Assess debtor financial situations to tailor collection strategies and maximize recovery.
  • Educate debtors on payment options and the consequences of non-payment while fostering positive relationships.
  • Monitor accounts to track payment progress and proactively follow up on overdue balances.
  • Collaborate with legal teams as needed to initiate debt recovery while ensuring regulatory compliance.
  • Generate reports on collection activities, success rates, and trends to enhance overall strategies.
  • Stay updated on industry regulations and best practices to ensure ethical and legal compliance.
  • Participate in training programs to continuously enhance skills and adopt new collection techniques.

Job Type: Full-time

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