Delivery Operations Manager

Delivery Operations Manager

• 3PL Field Last Mile Network Operations – Ensure the smooth operation of the 3PL last mile network by optimizing service levels.
• Delivery Service Level Management – Maintain high levels of delivery performance through coordination with clients and vendors.
• Relation Management – Negotiation and cooperation with the subcontracted service partners.
• Subcontractor Control – Oversee vendor performance, conducting on-site inspections as needed.
• Resource Planning – Plan and allocate resources to ensure efficient operations.
• Optimization of LM Service Area – Analyze and optimize delivery service areas to reduce costs and increase efficiency.
• Invoice Processing and Management – Manage vendor and contractor invoice processes.
• Develop Cost Budgets and Pricing – Collaborate with finance and operations teams to create detailed cost budgets for each delivery lane.
• Monitoring and Performance Management – Track key performance indicators (KPIs), including quality, stock levels, delivery times, and costs
• Problem Resolution and Complaint Handling – Proactively address issues and handle complaints related to last-mile delivery.

Qualifications:

• Proven experience in last mile delivery operations, logistics, or supply chain management
• Strong understanding of 3PL management and last-mile delivery processes
• Excellent analytical and problem-solving skills
• Ability to lead cross-functional teams and manage external partners
• Experience in budgeting, invoicing, and performance tracking
• Strong communication and negotiation skillsProficiency in relevant logistics tools and software
• Fluency in English (written and spoken)

İş Türü: Tam zamanlı

Maaş: 100.000,00TRY - 300.000,00TRY aylık

Deneyim:

• Last mile lojistik : 5 yıl (Zorunlu)

Dil:

• İngilizce (Zorunlu)