Dental Clinic Manager

**Location:** Clifton, Karachi (near 3-Talwar)*

*Clinic:** Zia Dental Care & Aesthetics

### **About Us**

Zia Dental Care & Aesthetics is a modern, high-end dental facility offering advanced cosmetic and general dentistry services in a professional and patient-focused environment. We are looking for a **qualified and proactive Dental Clinic Manager** who can efficiently manage all aspects of the clinic and maintain smooth coordination between staff, patients, and management.

### **Job Summary**

The Dental Clinic Manager will oversee all daily operations of the clinic — including administration, staff management, patient coordination, financial handling, and performance reporting. The ideal candidate must have **a minimum of 3 years of experience** in managing a dental or medical clinic, with a strong focus on leadership, organization, and accountability.

### **Key Responsibilities**

#### **1. Daily Operations & Administration**

* Manage and supervise the overall operations of the dental clinic.

* Ensure smooth patient flow, appointment scheduling, and reception management.

* Maintain clinic cleanliness, dental inventory, and equipment maintenance.

* Enforce SOPs for hygiene, sterilization, and patient service.

* Handle procurement, stock control, and coordination with vendors and laboratories.

#### **2. Staff Management**

* Prepare and send **daily duty rosters** for all doctors, assistants, and reception staff.

* Supervise attendance, punctuality, and discipline of all team members.

* Provide staff training and performance evaluations.

* Maintain effective communication between clinical and non-clinical teams.

#### **3. Reporting & Communication**

* **Send daily updates to the Director*

* covering: * Duty roster

* Sales reports (consultations, treatments, and conversions)

* Staff performance summaries

* Operational updates and any issues requiring management attention

* Maintain proper documentation and communication through email or WhatsApp.

#### **4. Patient Care & Customer Service**

* Ensure a premium patient experience at every stage — from booking to post-treatment follow-up.

* Address and resolve patient complaints professionally and promptly.

* Monitor patient satisfaction and implement feedback improvements.

#### **5. Financial & Administrative Control**

* Manage daily billing, collections, and expense records.

* Submit daily and monthly financial summaries to the Director.

* Ensure proper handling of payments, receipts, and invoices.

* Assist in budgeting and revenue growth planning.

#### **6. Marketing & Sales Coordination**

* Coordinate with the marketing team for promotions and offers.

* Follow up on online leads and ensure conversion into appointments.

* Track performance of running campaigns and provide feedback to management.

### **Requirements**

* Minimum **3 years of experience*

* as a Dental or Medical Clinic Manager.

* Bachelor’s degree in Business Administration, Healthcare Management, or related field.

* Strong leadership and communication skills.

* Excellent command of English and Urdu (Arabic is a plus).

* Proficient in MS Office, WhatsApp Business, and digital communication tools.

* Must be highly organized, disciplined, and result-oriented.

* Knowledge of dental procedures, treatments, and clinic workflow is preferred.

### **Benefits**

* Competitive salary based on experience.

* Performance-based incentives and bonuses.

* Professional and growth-oriented work environment.

* Continuous learning and career development support.

### **How to Apply**

Interested candidates may send their **CV** along with a **voice note or short video** explaining their experience and management approach to: **info@ziadentalcare.pkWhatsApp at +923002278864 Location: **Clifton, Karachi (near 3-Talwar)**

Job Type: Full-time

Pay: From Rs50,000.00 per month

Work Location: In person