Dental Front Desk Coordinator

Job Summary:

Ohio Holistic Dental Center is seeking an experienced, detail-oriented Dental Front Desk Coordinator to join our patient-centered, holistic dental practice in Centerville, Ohio. This full-time role is ideal for a professional who values whole-person care, clear communication, and exceptional patient experiences, and who is confident in managing the administrative and financial responsibilities of a fee-for-service practice.

Key Responsibilities:

• Greet patients warmly and create a calm, welcoming environment aligned with holistic care values
• Manage a multi-line phone system with professionalism, empathy, and efficiency
• Schedule new and existing patient appointments using dental practice management software (Dentrix or ORYX)
• Review, update, and maintain accurate patient records in compliance with HIPAA regulations
• Process and manage referral correspondence and related documentation
• Assist with patient intake, including collecting patient information and explaining treatment plans
• Present treatment plans and confidently discuss financial arrangements and collections
• Process payments, perform dental coding, and review documentation for accuracy
• Coordinate closely with clinical staff to support smooth clinic operations and optimal patient flow
• Manage office supplies, filing systems, and maintain an organized, welcoming front desk area

Required Experience & Qualifications:

• Minimum of 5 years of dental front office or clinical administrative experience
• Strong understanding of dental terminology, billing, and coding procedures
• Demonstrated knowledge of HIPAA regulations and health information management
• Experience working in a fee-for-service dental practice
• Proficiency with dental software and general computer systems
• Excellent phone etiquette, typing skills, and patient-centered communication
• Ability to multitask, stay organized, and remain calm in a fast-paced environment

Why Join Ohio Holistic Dental Center?

At Ohio Holistic Dental Center, we prioritize comprehensive, patient-focused care that considers the connection between oral health and overall wellness. We are committed to creating a supportive, respectful workplace where team members are valued, patients feel heard, and high-quality care begins the moment a patient contacts our office.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Application Question(s):

• Have you worked in a fee-for-service practice before?
• Do you have at least a high school diploma or GED?
• (REQUIRED) We are only looking at applicants who can arrive at 6:30am and stay until 4:00pm on Mondays through Thursdays. Can you arrive at 6:30am and stay until 4:00pm on Mondays through Thursdays?
• (REQUIRED) We are only looking at applicants with at least 5 years of experience in a private dental practice. How many years have you worked in a private dental practice?
• (REQUIRED) We are only looking at applicants with at least 5 years of experience at the front desk of a dental office. How many years of experience do you have?

Work Location: In person