Dental Front Office Coordinator

Are you an organized, detail-oriented professional who loves helping people and keeping things running smoothly? We’re looking for a Front Office Coordinator to join our dental family! If you’re proactive, patient-focused, and ready to work in a supportive, upbeat environment, this could be the role for you.

Our office prides itself on creating beautiful smiles and delivering an exceptional patient experience. As our Front Office Coordinator, you’ll be the friendly face who greets patients, the problem-solver who keeps the office flow on track, and the team player who makes sure everything behind the scenes runs seamlessly.

Front Office Coordinator Duties

• Greet patients and guests, responding quickly and effectively to their needs
• Collect all necessary fees and deductibles at check-in
• Confirm appointments for patients who haven’t confirmed electronically
• Maintain a smooth, paperless environment within the dental office
• Answer phone calls and emails with professionalism and care
• Resolve patient issues in line with office policies
• Manage scheduling and direct patient flow throughout the day
• Understand treatment plans and help patients with financial options
• Set up third-party financing as needed
• Coordinate with insurance companies to ensure claims are completed
• Stay knowledgeable about marketing and promotional initiatives
• Ensure all records are stored securely and in compliance with privacy regulations
• Maintain professional appearance and office functionality
• Contribute to a supportive, team-first environment
• Schedule appointments using Eaglesoft
• Verify insurance daily and provide eligibility screening using third-party systems

General Duties

• Complete assignments as assigned and participate in staff meetings/training
• Help keep common areas clean and organized
• Show leadership skills while supporting the team
• Demonstrate cultural sensitivity, respect for others, and commitment to group success
• Adapt to change, use sound judgment, and stay self-motivated
• Maintain a productive work environment and stay until the end of scheduled shifts
• Communicate clearly, both verbally and in writing
• Follow directions with accuracy and professionalism

Minimum Requirements

• High school diploma or GED equivalent
• Fluency in dental terminology
• Current CPR certification
• Proficiency with Microsoft Windows, Outlook, and Word
• Valid driver’s license
• Ability to work independently and as part of a team
• Positive, upbeat personality with a can-do spirit
• Must be available to work scheduled hours as assigned

Why You’ll Love Working With Us

• Hours you’ll love: Monday–Thursday, 8:00 AM – 5:00 PM (no evenings or weekends!)
• Paid holidays & vacation time
• Health, vision, dental, and life insurance
• Retirement plan with employer match
• Ongoing training, continuing education, and advancement opportunities
• A supportive, positive team culture where your work truly makes a difference

If you’re ready to join a practice where teamwork, patient care, and growth come first, apply today—we’d love to welcome you to our dental family!

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person