Dental Receptioist

Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our dynamic dental team. The ideal candidate will possess excellent communication skills, a strong understanding of dental office operations, and a commitment to providing exceptional patient service. As a Dental Receptionist, you will serve as the first point of contact for patients, manage appointment scheduling, and ensure smooth administrative workflows within the office. Your role is vital in creating a welcoming environment while maintaining compliance with healthcare regulations and confidentiality standards. Hourly wage negotiable with experience.

Duties

• Greet patients warmly upon arrival and assist with check-in procedures using electronic medical record (EMR) systems such as Softdent.
• Schedule, reschedule, and confirm appointments efficiently, coordinating with dental staff to optimize patient flow.
• Collect and verify patient information, insurance details, and medical histories while ensuring adherence to HIPAA privacy regulations.
• Manage patient records and documentation accurately within EMR systems, including medical records and medical coding.
• Handle phone inquiries professionally, providing information about services, appointment availability, and billing procedures.
• Assist with insurance claims processing and billing procedures to facilitate timely reimbursements.
• Maintain infection control protocols and ensure the reception area remains clean, organized, and welcoming at all times.
• Demonstrate knowledge of dental terminology, anatomy, and various specialties such as pediatric dentistry, prosthodontics, endodontics, and general dentistry.
• Ensure compliance with infection control standards using aseptic techniques and proper sterilization procedures.

Requirements

• Proven experience working as a dental receptionist or in a similar dental clinic administrative role.
• Proficiency with EMR systems is highly desirable.
• Strong understanding of HIPAA regulations related to patient privacy and medical documentation.
• Knowledge of dental terminology, medical terminology, and medical coding practices relevant to dental care.
• Excellent organizational skills with attention to detail in managing medical records and documentation workflows.
• Effective communication skills to interact professionally with patients of diverse backgrounds while fostering a positive environment. Join our team to deliver outstanding patient care through efficient administration and compassionate service!

Pay: $16.00 - $18.00 per hour

Work Location: In person