Dental Receptionist

Company Overview
Midwest Family Dental is dedicated to providing the highest quality dental treatment at reasonable fees. Our focus is on delivering exceptional patient care within a professional and welcoming environment.

Job Overview
We are seeking a detail-oriented and energetic Dental Receptionist to join our team. The ideal candidate will possess excellent communication skills, strong administrative abilities, and a passion for delivering outstanding patient service. As the first point of contact, you will manage patient interactions, coordinate appointments, and support the smooth operation of our dental practice.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix.
• Verify insurance coverage and perform insurance eligibility and benefit verification accurately.
• Manage patient check-in and check-out processes, including data entry and documentation review.
• Handle multi-line phone systems with professionalism, providing clear and courteous communication.
• Maintain accurate dental records and ensure confidentiality in compliance with HIPAA regulations.
• Assist with billing procedures, including medical collection processes and payment processing.
• Support office management tasks such as filing, faxing, and maintaining organized medical records.

Requirements

• Prior experience in a dental office with familiarity using EMR (Electronic Medical Records) systems like Eaglesoft.
• Strong knowledge of dental terminology and insurance verification procedures.
• Proficiency in computer skills including Microsoft Office Suite and dental practice management software such as Eaglesoft or Dentrix.
• Excellent phone etiquette, typing speed (including 10-key), and organizational skills.
• Ability to handle sensitive information in accordance with HIPAA standards with attention to detail during documentation review.
• Bilingual abilities are preferred to serve diverse patient populations effectively.
• Previous clinic or dental office experience is highly desirable to ensure seamless integration into our team. Join our dedicated team to provide exceptional administrative support that enhances patient experiences while ensuring the efficient operation of our dental practice!

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Education:

• Associate (Preferred)

Experience:

• Dental office: 1 year (Required)

Language:

• Spanish (Required)

Location:

• Chicago, IL 60618 (Preferred)

Ability to Commute:

• Chicago, IL 60618 (Preferred)

Ability to Relocate:

• Chicago, IL 60618: Relocate before starting work (Preferred)

Work Location: In person