Position
Department Manager- FJ & Watches
Job responsibilities
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To overview operations of the FJ department in the boutique
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Follow up with the area managers to ensure optimization of the stock level usage
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Participate in setting up the purchase plan
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Ensure all team members are following the established procedures of ordering/ transfer…etc
Develop, with the Marketing Manager, the yearly calendar and oversee marketing activities implementation
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Assist the Division Manager in defining the yearly strategic plan for the network and preparing the yearly budgets
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Assist the Division Manager in defining the yearly strategic plan for the network and preparing the yearly budgets
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Participate with the Division manager in strategic meetings with suppliers and regional teams to negotiate commercial conditions
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Follow up on daily sales vs monthly/yearly target and take action when necessary
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Coordinate with suppliers, contractors, logistics and merchandizing in regards of opening, closing and/or renovation
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Maintain smooth relationship with the suppliers and business partners to implement partnership
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Attend Managers’ meetings to review the shops performance and provide regular feedback to Division manager
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Ensure the best level of customer service.
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Manage, engage, and guide the team reporting to him/her
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Set the objectives and budgets for own team members and ensure their accomplishment
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Responsible for coaching and training own team members
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The ability to identify and satisfy the needs of customers, in order to meet and exceed their expectations
Profile
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5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting like Fine Jewellery.
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Sense of initiative and commercial creativity with fashion sensitivity
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Strong knowledge of the luxury industry
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Demonstration of own initiative
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Ability to work varied hours/days, including nights, weekends, and holidays
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Strong interpersonal, communication, organizational and management skills.