Deputy Chief, Marketing and Communications

Summary

Join Valley Metro as Deputy Chief, Marketing and Communications, serving as a lead strategist for the awareness, reach, and brand identity of the Valley Metro organization, regional transit service, and the broader value of Valley Metro as an integral public service. Reporting to the Chief, Marketing and Communications, you will plan and direct marketing, public relations, media relations, crisis management, and digital/social engagement strategies that aim to generate ridership and strong rider satisfaction, elevate positive brand recognition, and widen our reach in our local communities and on the regional and national stage.

This position supports and leads the Marketing and Communications Departments, who set the agency’s tone and messaging, tell our story, expand our reach, and influence our public image and the everyday rider experience.

Minimum Qualifications & Requirements

• Bachelor’s Degree in Marketing, Communications, Public Relations, Journalism or a related field. Directly related experience may substitute for education on a year-for-year basis.
• Ten (10) years of experience directing, planning, overseeing marketing and/or communications programs, including five (5) years at the management and supervisory level.
• Strong marketing and media expertise, with a preference of a strong command of the metro Phoenix market and/or supporting a capital and/or operating environment.
• Exceptional written, presentation and verbal communication skills that can be applied across levels.
• Excellent and demonstrated judgment and diplomacy in working with diverse groups to communicate and market agency initiatives and programs.