Deputy Director of ITCS

Job Title: Deputy Director of Information Technology & Communication Systems
Location: Owego, NY (Tioga County Government)
Job Type: Full-Time | On-Site
Salary: 87,526 - $97,526 annual
Benefit package: health, dental and vision insurance, paid leave time, NYS Retirement System, Deferred Compensation Plan
Industry Certifications Preferred: Cisco, Project Management, ITIL, etc.

About the Role:

Tioga County is seeking a highly skilled and motivated Deputy Director of Information Technology & Communication Systems (ITCS) to join our leadership team. Under the general direction of the Chief Information Officer (CIO), this position plays a critical role in managing departmental programs, services, and resources, with a strong focus on information security, cybersecurity, and IT risk management.

The Deputy Director will act on behalf of the CIO in their absence and will oversee daily operations, supervise staff, and ensure the integrity and efficiency of the County’s IT infrastructure and communication systems.

Key Responsibilities:

• Represent the CIO at local, state, and professional meetings.
• Oversee ITCS staff and coordinate responses to service requests and technology issues.
• Develop and implement IT risk management frameworks and security policies.
• Lead investigations into security incidents and provide actionable recommendations.
• Assist in strategic planning, budgeting, and policy development.
• Coordinate training programs and facilitate cybersecurity education for County users.
• Evaluate and recommend upgrades to telecommunications and IT systems.
• Prepare reports and dashboards on IT risk posture and compliance.
• Maintain system documentation and user instructional materials.

Qualifications:

• Thorough knowledge of business practices and technological solutions in a government setting.
• Strong understanding of NY State County government operations and IT needs.
• Experience with network security, patch management, and automation tools.
• Familiarity with federal and state IT regulations across multiple domains (e.g., finance, legal, HR, law enforcement).
• Working knowledge of NY State Archives Records Retention requirements.
• Proven ability to manage multiple projects, draft complex documents (e.g., RFPs, grant proposals), and lead teams.
• Excellent communication skills, both written and verbal.

Minimum qualifications (either):

a. Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree in computer science, business or public administration, information technology, computer engineering, or closely related field and four (4) years of full-time work experience (or its part time equivalent), in coordinating and implementation of information system projects, or performing systems analysis or technology application activities, two (2) years of which included: information security, disaster recovery planning, business controls, Information Technology auditing, or business continuity management; OR

b. Graduation from a regionally accredited or New York State registered college or university with an Associate’s degree in computer science, business or public administration, information technology, computer engineering, or closely related field and six (6) years of full-time work experience (or its part time equivalent), in coordinating and implementation of information system projects, or performing systems analysis or technology application activities, two (2) years of which included: information security, disaster recovery planning, business controls, Information Technology auditing, or business continuity management; OR

c. An equivalent combination of training and experience as defined in (a) and (b).

Preferred Certifications:

• Cisco (CCNA, CCNP)
• Project Management (PMP)
• ITIL Foundation or higher
• Other relevant industry-standard certifications

Why Join Us?

• Be part of a mission-driven team serving the residents of Tioga County.
• Lead innovative IT initiatives that impact multiple departments and services.
• Enjoy a collaborative work environment with opportunities for professional growth.

To Apply:
Submit your resume and cover letter through Indeed or visit the Tioga County Civil Service website at www.tiogacountyny.com/departments/personnel-civil-service/

Job Type: Full-time

Pay: $90,590.00 - $100,590.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Associate (Required)

Work Location: In person