Job Role:
Summary:
This is a role responsible for driving the development, implementation, and optimization of programs and
processes within the human resources domain. This role serves as a subject matter expert, providing strategic
guidance, best practice recommendations, and operational support to HRBPs and the broader organization. This
role will play a key role in ensuring HR programs align with business objectives, drive efficiency, and enhance the
employee experience.
Key Responsibilities:
1. Talent Management:
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Design and develop a comprehensive talent management and organisation development philosophies aligned with organizational values and goals
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Design, develop, and implement end-to-end learning and development programs to enhanc employee skills and capabilities
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Create process to identify training needs, curate L&D frameworks & develop and manage training materials and resources
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Evaluate the effectiveness of L&D programs and make recommendations for improvement
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Manage and upkeep of LMS, collaborate with different functions like Product, Growth & AI teams to update training material
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Organise, co-ordinate training programs
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Facilitate training sessions e.g. behavioural training, compliance training etc.
2. Organizational Development & Design
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Designing and administering employee engagement surveys to gather feedback
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Analyzing survey data to identify trends, areas for improvement, prepare & deliver presentations to relevant stakeholders
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Preparing monthly/quarterly HR Review Deck
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Tracking key engagement metrics, such as employee satisfaction, retention rates, and productivity in alignment with HRBPs and HR Operations teams
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Providing regular reports and insights to management in alignment with HR Operations
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Updating Organization structure in alignment with HR Operations & TA team
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Drafting, designing and publishing internal communications
Qualifications:
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Master's degree in Human Resources Management, Business Administration, or a related field
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6-8 years of progressive experience in L&D, Talent Management, with a focus on L&D having experience in running LMS & reporting
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Deep understanding of Talent Development & Human Psychology
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Ability to work deeply & effectively in a fast-paced environment
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Should have ability and AI skill to do research
Competencies:
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Out of the Box Thinking: Ability to think innovatively and their impact on the business
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Operational Excellence: Ability to design and implement efficient and scalable processes
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Data Analysis: Ability to analyze data and provide data-driven insights
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Technology Proficiency: Strong understanding of LMS, AI & HR technologies
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Communication & Interpersonal Skills: Excellent communication and interpersonal skills
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Problem-Solving: Ability to identify and resolve HR operational issues