Deputy Manager/ Manager - HRBP (Homecare)

Work days: 6 days

Location: Gurgaon

About

Over past 15+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.

We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Noida, Indore & Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity, Subhash Chowk (Gurgaon), Golfcourse Road and at the Delhi Airports.

Medanta is constantly growing its digital healthcare services, launched homecare and has also entered into ‘Out-of-hospital’ verticals by setting up lab services (outside hospital) & Pharmacy chains. We further plan to scale up our existing facilities, expand into few more geographical areas and also identify new avenues within Healthcare eco-system (Medical School)

Job Responsibilities:

• Closely interface with Department Managers in Medanta Homecare team on manpower planning & budgeting (considering current scale of operations and growth plans), organizational charts, manpower cost (FTE/Contractual) etc. to ensure no deviation on approved numbers (cost & count)
• Develops, and implement recruitment plan and then appropriately recruit to meet manpower requirements. Sources of recruitment to include all internal & external channels (i.e. direct, referral, online portals, campus, recruitment agencies, job fairs, internal references etc.)
• Drive performance management process, including goal setting, mid-year reviews, and year-end appraisals. Partner with managers to ensure objective, fair, and developmental feedback. Create and implement performance improvement plans where required
• Oversee end-to-end employee lifecycle including onboarding, confirmations, transfers, promotions, and exits. Ensure policies and practices are employee-friendly while being compliant with statutory requirements. Track and improve employee experience across touchpoints
• Partner with business to identify capability gaps and design training calendars. Roll out technical, behavioral, and leadership development programs. Measure effectiveness of learning interventions and continuously improve outcomes
• Develop and implement engagement programs to enhance morale and retention of employees. Act as a trusted advisor to employees and managers for conflict resolution and employee relations matters. Ensure smooth communication channels between management and employees
• Use HR metrics (attrition, engagement scores, cost per hire, etc.) to guide decision making.

Qualifications & Experience

• MBA / PGDM in Human Resources or equivalent qualification.
• 8–10 years of progressive HR experience, preferably in service-oriented sectors (healthcare, home healthcare, hospitals, or allied industries).
• Strong exposure to HR business partnering, manpower planning, performance management
• Experience working with diverse and distributed workforce across multiple geographies.

Key Competencies

• Strong business acumen and problem-solving ability
• Ability to influence and partner with senior stakeholders
• Excellent interpersonal and communication skills
• Data-driven approach with ability to use HR analytics for decision making
• High empathy and employee-centric mindset