Desktop Support Engineer

Interested candidate can call or whatsapp : 7338809205 E Mail:mohanraj.gusam.in

Bike is Mandatory , willing to go for field

Job Description :

Interact with clients via phone, email or chats and provide concise written/verbal
instructions.

• Install and configure computer applications. Monitor and maintain computer
• networks.
• Configure operating systems, resolve issues related to the network.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn on HP Portal regarding the emerging technologies and Work with that.
• Act as the first point of contact for clients with issues concerning their Desktop,

Plotter, Printer, Scanner and other computer equipment.resolved.internal departments.after troubleshooting.database.

• Keep track of system issues and adhere to the agreed timeline until an issue is
• Maintain procedural documents and reports.
• Follow standard procedures to resolve issues by connecting them to relevant
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Follow up with clients, ensuring their computer systems are functioning properly
• Prepare prompt, accurate reports. Document technical knowledge in the knowledge
• Train people on how to use different systems.
• Help companies deploy new software or hardware systems

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person