Desktop Support Engineer

Position: Desktop Support Engineer
Experience: 3+ Years
Location: Riyadh, Saudi Arabia
Start Date: December 1, 2025
Employment Type: Full-time, On-site

Job Summary:

We are looking for an experienced Desktop Support Engineer to join our IT team in Riyadh. The ideal candidate will have hands-on experience in providing technical assistance, troubleshooting hardware/software issues, and maintaining end-user systems to ensure smooth business operations.

Key Responsibilities:

• Provide first and second-level support for desktops, laptops, and peripherals (printers, scanners, etc.).
• Install, configure, and maintain operating systems (Windows/macOS) and standard business applications.
• Troubleshoot network connectivity issues, VPN access, and user account problems.
• Support users with Microsoft 365, email configurations, and remote desktop access.
• Perform regular system updates, antivirus checks, and data backups.
• Manage IT assets and maintain accurate inventory records.
• Collaborate with IT teams to implement policies and ensure data security compliance.
• Respond promptly to IT support requests, ensuring minimal downtime.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years’ experience in desktop or technical support roles.
• Strong knowledge of Windows OS, Active Directory, Microsoft 365, and basic networking.
• Familiarity with ITIL processes and ticketing systems is a plus.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage multiple priorities efficiently.

Preferred Skills:

• Experience with endpoint security tools and remote management software.
• Understanding of basic server and network configurations.
• Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are an advantage.

Start Date: December 1, 2025Location: Riyadh, Saudi Arabia

Job Type: Full-time

Pay: ﷼6,000.00 per month