Developer II - Software Engineering

2 - 3 Years
1 Opening
Hyderabad

Job Description - Junior ServiceNow Developer

Location: Hyderabad / Chennai (Hybrid)
Employment Type: Full-time
Experience Required: 1-2 years of relevant experience

Role Overview

We are looking for a motivated Junior ServiceNow Developer with foundational knowledge of the ServiceNow platform to support development, configuration, and maintenance activities. The ideal candidate should have basic hands-on experience in ServiceNow development and a strong willingness to learn and grow in a fast-paced delivery environment.

This role will involve working closely with senior developers, business analysts, and project teams to build and enhance ServiceNow solutions.

Key Responsibilities

Development & Configuration

• Assist in developing and configuring ServiceNow applications and modules
• Work on:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Actions
  • Script Includes
• Support development of Service Catalog items, record producers, and workflows

Platform Support

• Perform basic instance administration activities
• Assist in data imports using transform maps and import sets
• Support issue resolution and bug fixing
• Participate in platform upgrades and release activities

Collaboration & Learning

• Work with senior developers to understand requirements and technical designs
• Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
• Learn and apply best practices for ServiceNow development
• Document configurations and development work

Testing & Quality

• Perform unit testing for developed features
• Support QA and UAT cycles
• Fix defects and ensure quality delivery

Mandatory Skills & Qualifications

Education

• Bachelor s degree in Engineering, Computer Science, or related field

Experience

• 1-2 years of experience on the ServiceNow platform (internships + project experience can be considered)

Technical Skills

• Basic understanding of ServiceNow platform
• Knowledge of:
  • JavaScript fundamentals
  • ServiceNow scripting (basic level)
• Familiarity with:
  • ITSM processes (Incident, Change, Problem)
• Understanding of:
  • Tables, forms, fields, and relationships in ServiceNow

Preferred Skills

• Exposure to Service Catalog, Flow Designer, or workflows
• Basic understanding of REST APIs and integrations
• Experience with version control tools like
  Git
• Familiarity with Agile / Scrum methodology
• Exposure to Service Portal or UI Builder (nice to have)

Soft Skills

• Good communication and interpersonal skills
• Strong willingness to learn and adapt
• Problem-solving mindset
• Ability to work in a team environment
• Attention to detail

Preferred Certifications

• ServiceNow Certified System Administrator (CSA) - (good to have, not mandatory)

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