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Responsible for managing and optimizing endpoint, mobile, and IoT security systems, ensuring continuous protection and compliance across the managed services environment. This role oversees operational excellence, threat remediation, and technology integration under the Devices & Telco Security Tower.
– Lead configuration and policy tuning for endpoint protection and EDR tools (Matrix42, SentinelOne) to meet operational KPIs.
– Manage IoT device security onboarding, ensuring adherence to network segmentation and identity-based access controls.
– Perform advanced threat analysis and coordinate with SOC and infrastructure teams to resolve endpoint-related incidents.
– Conduct vulnerability scanning, device compliance audits, and root-cause analysis of recurring issues.
– Maintain endpoint protection baselines, patch automation policies, and data protection standards across the device landscape.
– Develop and review Standard Operating Procedures (SOPs) and operational documentation.
– Lead coordination with internal and external stakeholders during incident response and change management processes.
– Mentor junior engineers and specialists to ensure consistency and quality across the device security operations.
8×5 operational coverage (morning and evening shifts) with on-call rotation for P1 and P2 incidents.
– Bachelor’s degree in Cybersecurity, Computer Science, or related discipline.
– Minimum of 5 years’ experience in endpoint, mobile, or IoT device security operations within managed or telecom environments.
– Strong understanding of EDR, MDM, and IoT device onboarding and monitoring practices.
– Proficiency in security incident handling and forensic triage for endpoint-related incidents.
– Matrix42 Certified Professional or SentinelOne Advanced Threat Analyst.
– CISSP, CISM, or equivalent governance certification preferred.
– ISO 27001 Implementer or equivalent audit readiness credential.
Reports to Devices & Telco Security Tower Lead.
Matrix42, SentinelOne, IoT management interfaces, device compliance dashboards, endpoint visibility and monitoring tools.
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