About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The TechOps Engineer will serve as a skilled cloud engineer and architect, handling all operations for highly visible, multi-tenant applications on the Your Care Community platform.
This candidate will use a combination of Dev and TechOps skills to support operations, re-engineer processes, and implement continuous delivery practices, while staying at the forefront of the latest technologies and automation.
Roles and Responsibilities
Design and implement the best practices of CI/CD pipeline
Design and implementation of a disaster recovery solution
Monitor and manage cloud infrastructure
Passionate about troubleshooting, debugging, and automation
Will be required to work in a team environment with much collaboration
May need to aggressively learn new skills to keep up with cutting-edge technologies and evolving skill sets
Create and update documentation as needed
Respond to alerts and outages; participate in a periodic 24x7 on-call schedule
Provide top-notch, responsive customer service to the client.
Shift Timings: 6:30pm to 3:30am IST
What We Are Looking For:
(Mandatory Qualifications & Skills)
5 to 7 years of experience with AWS cloud infrastructure.
3 or more years’ experience in AWS
3 or more years’ experience in Linux operations, bash, or a systems engineer role
Experience in a scripting and/or other development language a plus.
AWS certification required
What Would Make You Stand Out:
(Preferred/Good-to-Have Skills)
Professional-level experience with AWS and services related to infrastructure
Experience with systems and IT operations, having a good knowledge of networking and performance
Strong grasp of automation at many levels, including infrastructure, build, configuration, testing, and deployment.
Professional level experience with configuration management and Infrastructure as Code (IaC)
Professional experience in designing High Level Architecture with the ability to design for HA/DR
Professional experience in a wide variety of tool sets (eg. Terraform, Chef, Jenkins, TeamCity)
Deep operational knowledge in both Windows and Linux environments (mostly Linux)
Experience with clustering and containerization technologies
Strong ability to communicate and collaborate with others and work in an Agile / Scrum environment
Soft Skills/ Behavioral Skills:
Exciting Benefits we offer:
Market-leading Salary
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.