DGM - Pricing

Job Summary

The DGM-IOA Delivery role is pivotal in ensuring the seamless delivery of Salesforce projects focusing on sales and marketing solutions. With a hybrid work model and rotational shifts the candidate will manage delivery operations ensuring alignment with client expectations and company objectives. The role demands expertise in delivery management with a strong emphasis on Salesforce delivery and offers the opportunity to work in a dynamic environment that values innovation and efficiency.

Responsibilities

• Oversee the end-to-end delivery of Salesforce projects ensuring timely and quality outcomes that meet client expectations.
• Coordinate with cross-functional teams to align project goals with organizational objectives and client needs.
• Implement best practices in delivery management to enhance efficiency and effectiveness in project execution.
• Monitor project progress and provide regular updates to stakeholders ensuring transparency and accountability.
• Collaborate with sales and marketing teams to integrate Salesforce solutions that drive business growth and customer satisfaction.
• Analyze project data to identify areas for improvement and implement strategies to optimize delivery processes.
• Ensure compliance with governance risk and compliance standards maintaining the integrity and security of project deliverables.
• Utilize finance and accounting knowledge to manage project budgets and financial reporting accurately.
• Facilitate communication between technical teams and business stakeholders to ensure a clear understanding of project requirements and deliverables.
• Provide guidance and support to team members fostering a collaborative and innovative work environment.
• Adapt to rotational shifts demonstrating flexibility and commitment to meeting project deadlines.
• Engage in continuous learning and development to stay updated with the latest Salesforce and delivery management trends.
• Contribute to the companys purpose by delivering solutions that positively impact society and drive business success.

Qualifications

• Possess a minimum of 12 years of experience in delivery management with a focus on Salesforce delivery.
• Demonstrate strong skills in sales and marketing with the ability to integrate these into Salesforce solutions.
• Have experience in governance risk and compliance as well as finance and accounting as a nice to have.
• Exhibit excellent communication skills in English both written and spoken to effectively interact with stakeholders.
• Show adaptability to a hybrid work model and rotational shifts ensuring consistent project delivery.
• Display a proactive approach to problem-solving and continuous improvement in delivery processes.
• Maintain a strong commitment to quality and client satisfaction in all project deliverables.

Certifications Required

Salesforce Certified Delivery Manager PMP Certification