Digital Account Manager

Digital Account Manager – Pewaukee, WI (In-Office)

At Vendasta, we’re leading the AI revolution from right here in Pewaukee, WI—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them.

We’re looking for a Digital Account Manager who is energized by driving digital projects from concept to completion and excited to build lasting client relationships while coordinating cross-functional teams. In this role, you’ll play a key part in helping small and medium-sized businesses succeed—while shaping the future of AI for local economies.

Your Impact:

As a Digital Account Manager, you'll work with internal designers, developers, content creators, and clients to:

• Manage and oversee the entire web project lifecycle, from initial concept to final delivery and ongoing client communication
• Collaborate with clients via phone and email to gather requirements and develop strategic project plans
• Coordinate with internal teams to ensure timely and successful project execution
• Monitor project progress, address potential issues, and ensure delivery within scope, budget, and timeline
• Conduct regular project status meetings with clients and internal stakeholders
• Create compelling website content and optimize for SEO
• Conduct quality assurance checks to ensure websites meet design and functionality requirements
• Stay up-to-date with industry trends and best practices in web design and development

What You Bring to the Table:

You bring strong project management skills and a strategic mindset with the ability to communicate effectively across teams and with clients. You have:

• Proven ability to manage multiple projects and prioritize tasks effectively
• Exceptional interpersonal skills to build and maintain client relationships
• Experience collaborating with designers, developers, and content teams
• Familiarity with CMS platforms and/or website builders
• A proactive approach to solving technical challenges during the project lifecycle

Preferred (Nice to Have):

• Knowledge of graphic design principles and tools such as Adobe Photoshop or Illustrator
• Experience with Figma and/or Adobe XD
• Basic knowledge of WordPress

About Vendasta:

We help businesses get more customers. And keep them. Vendasta is an AI-powered customer acquisition and engagement platform for SMBs and the partners who support them, streamlining marketing, sales, and operations through intelligent AI employees, automation, and real-time actions and insights. From creating awareness to nurturing lasting customer relationships, Vendasta offers a suite of solutions with AI assistants that streamline every stage of the customer journey. By combining a business's unique data with AI and automation, Vendasta simplifies marketing, sales, and operations, eliminating the need for multiple disjointed systems.

Perks:

Join the Vendasta family, where your happiness and health are our top priorities! Dive into a world where competitive health benefits meet flexibility with flex time and an annual work-from-anywhere policy. Embrace the opportunity to grow with us through our Employee Options Program and savour every bite in our cafeteria, delighting in daily snacks, and unwinding with catered Friday lunches at our offices. Fuel your ambition with education reimbursement, in-house learning, and an array of leadership development programs, all nestled within a culture brimming with Drive, Innovation, Respect, and Agility. Engage your heart in community events and volunteer opportunities. At Vendasta, we're not just offering a job; we're inviting you to build a thriving career in an environment that champions your growth and well-being. Let's soar together!

Discover your potential. Build something that matters. Join the AI revolution from right here in Pewaukee.