Digital Marketing Manager

Job Title: Digital Marketing Manager (Team & Client Operations)

Location: Kochi

Employment Type: Full-Time

Department: Digital Marketing & Client Services

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About the Role

We’re looking for a proactive and organised Digital Marketing Manager to lead our internal team and manage client relationships. it’s about orchestrating the people who do. You’ll be the central point of coordination, ensuring smooth workflows, timely delivery, and strong client satisfaction.

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Key Responsibilities

• Lead and manage a multidisciplinary team including designers, editors, content writers, digital marketers.

• Assign tasks, monitor progress, and ensure deadlines are met across all projects

• Serve as the primary point of contact for clients—understanding their needs, communicating updates, and ensuring satisfaction

• Translate client briefs into actionable plans for the team

• Conduct regular internal reviews to maintain quality and consistency

• Resolve workflow bottlenecks and optimize team productivity

• Maintain clear documentation of project timelines, deliverables, and feedback

• Collaborate with leadership to align team output with business goals

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Requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field

• 3+ years of experience in team management or client servicing within a digital or creative agency

• Strong leadership and interpersonal skills

• Excellent organizational and multitasking abilities

• Experience using task management tools (e.g., Taskade, Trello, Asana)

• Ability to communicate clearly and professionally with clients and internal teams

• Familiarity with digital marketing workflows and terminology

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Preferred Skills

• Prior experience in an agency setting

• Understanding of branding and campaign lifecycles

• Basic knowledge of CRM tools and client data handling

• English fluency for regional and national client communication

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What We Offer

• Competitive salary and growth opportunities

• A collaborative team culture with creative freedom

• Flexible work environment

• Direct impact on client success and team development

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person