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About the Role
We are looking for a Digital Products Specialist to join our dynamic team and help shape the future of our digital platforms. As a Digital Products Specialist, you will play a key role in the development, optimization, and management of innovative digital solutions. You will collaborate with cross-functional teams to ensure our products meet user expectations, align with business goals, and stay ahead of industry trends.
Key responsibilities include:
o Support the end-to-end lifecycle of digital products across web and mobile platforms.
o Collaborate with cross-functional teams to define product features, user flows, and technical requirements.
o Write and review code snippets for prototypes, automation scripts, and product enhancements (HTML/CSS/JS or Python preferred).
o Create dashboards and reports to track product KPIs, user engagement, and feature adoption.
o Analyze and present usage data via weekly and monthly reports to identify trends, pain points, and opportunities for improvement and decision making.
o Provide strategic input for product positioning and differentiation.
o Gather and analyse user feedback through surveys, interviews, and analytics.
o Collaborate with design teams to improve UI/UX based on user behavior and feedback.
About You
We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
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