Direct Sales Agent

Job Description & Accountabilities

• Plans daily activity including customers to visit and quantitative and qualitative objectives to achieve. Creates a time efficient plan and discusses it with superior
• Identifies and analyzes customer needs and develops commercial arguments
• Interacts courteously and guides customers to appropriate service points
• Organizes demonstrations for existing and potential customers, advises customers on the presentation of the products and the promotional materials and participates in trade events
• Provides information and advices relevant to specific customer needs
• Follows the market and competition evolution and transmits information to superior
• complies with relevant procedures and controls to meet the units requirements while providing quality service to customers
• Receives customer suggestions to ensure follow-up and submit relevant reports as required
• Maintains strict control of confidential documents and negotiable items to prevent loss or misuse

Qualifications & Experience

• High School Certificate
• Work experience of a financial institution or sales and marketing industry is desired but not required

Knowledge & Skills

• Knowledge of BSF policies and procedures related to organization, operations, management guidelines, products and services
• Written and spoken fluency in Arabic, knowledge of the English language is a plus
• Working knowledge of SAMA rules and regulations
• Working knowledge of the local banking industry
• Good interpersonal skills
• Service quality and customer care
• Knowledge of word processing and spreadsheet software