Director, Corporate Communication

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Director, Corporate Communication will be responsible for overseeing all aspects of our communication strategy, from crafting compelling brand stories to managing our social media presence. This role will lead our public relations efforts, ensuring that we maintain a positive and consistent image in the media and among our stakeholders. Additionally, this role oversees developing and implementing internal communication plans that fosters engagement among our employees.

Essential Functions

• Lead and manage all internal and external communications, including social media, public relations, brand narratives, internal communication, and related activities.
• Develop and execute communication strategies that align with the company's vision, mission, values, and goals.
• Enhance the company's reputation and brand awareness among key stakeholders, media, customers, partners, and employees.
• Develop and implement crisis communication plans to manage the company's response to unexpected events or emergencies.
• Build and maintain relationships with key media contacts and influencers to secure positive coverage for the company.
• Supervise and mentor a team of communication specialists and content creators, with an emphasis on social media and video storytelling.
• Oversee agency relationships and other communication vendors or service providers.
• Collaborate with senior leadership, marketing, sales, product, legal, compliance and other departments to ensure consistent, compliant, and effective messaging across all channels.
• Monitor and measure the impact of communication initiatives and report on key metrics.
• Stay updated on industry trends, best practices, and emerging technologies in communication.
• Manage communication budgets and resources.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in communication, marketing, journalism, or related equivalent experience.
• At least 10 years of experience in communication, public relations, or media relations, preferably in the mortgage industry.
• Proven track record of developing and implementing successful communication strategies and campaigns.
• Excellent verbal and written communication skills, with the ability to craft compelling stories and messages for different audiences and platforms, with an emphasis on social media and video.
• Strong leadership, management, and interpersonal skills, with the ability to inspire and motivate a team.
• Creative, strategic, and analytical thinker, with the ability to solve problems and make decisions.
• Proficient in Microsoft Office, Adobe Creative Suite, Meta Business Suite, and other social media enterprise and business platforms, and web analytics tools.
• Experience managing corporate intranet platforms, such as SharePoint or equivalent, and email distribution platforms is required.
• Highly organized and detail oriented.
• Ethical, with a commitment to company values.

Supervision

Requirements

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $109,114 - $156,511

Compensation at Guild is influenced by a wide array of factors including but not limited to education, level of experience, and applicant’s geographical location.